§ 28-123. Order of discontinued service; reinstatement fee.

(1)

Except for protection of alarm site required by law to support an alarm system, the alarm administrator is authorized to issue an order of discontinued service, by written notice to the owner, for any of the following:

(a)

Failure of the owner or alarm user to meet all requirements or pay any fee provided for in this article within thirty (30) calendar days of the initiation of such requirements or the assessment of such fee; or

(b)

Excessive false alarms (more than twelve (12) false alarms within a twelve-month period).

(2)

The written order of discontinued service shall be mailed by certified mail, return receipt requested, to the owner and shall specify the date on which the sheriff's office will no longer respond to calls generated by an alarm initiating device. The order shall go into effect at least fifteen (15) days following the date of the written order of discontinued service.

(3)

The sheriff's office shall not be obligated to respond to any notification of alarm or any alarm signal received from any alarm system for which the owner has received an order for discontinued service.

(4)

Any order of discontinued service may be rescinded by the alarm administrator upon finding the owner of the alarm site has taken corrective action to remedy the cause of the false alarms. The owner shall provide proof of the repairs made and shall have the burden of showing the corrective action taken was sufficient to remedy the false alarms. The alarm administrator shall review the documentation showing the repair or remediation of the alarm system and may inspect and test the alarm system prior to rescinding the order of discontinued service.

(5)

The owner shall pay a reinstatement fee, which is established by resolution of the board of county commissioners, payable to the Orange County Board of County Commissioners. The alarm administrator shall not rescind an order of discontinued service if the owner has failed to pay any fees charged the owner pursuant to this article.

(6)

The sheriff's office shall, in accordance with sheriff's office procedures, respond to an alarm site where an order of discontinued service has been issued, when the call for service is generated by a person reporting criminal activity at the alarm site or seeking emergency assistance.

(Ord. No. 2012-16 , § 2, 9-18-12)